Full Time Trainee Team Leader
Job Description
At Elphicks, we are driven to delight our customers with an award-winning store, fabulous ranges for cosmetics, fashions, home wear, crafting, leisure and toys and our best in class customer service from a passionate and professional sales team. We know that it is our people who make the difference and which has and continues to create customer loyalty spanning generations of families across Surrey and Hampshire.
Key Responsibilities
We are looking to expand our store management team by appointing two trainee Team leaders. You will enrol on a retail-focussed Level 3 apprenticeship program (equivalent to A-Levels) and undertake on and off the job assignments to grow your knowledge and skills in people management, marketing, sales and promotion and stock management over the course of 13 months. Over the duration of the traineeship, you will acquire increasing responsibilities for running a part of the store and be exposed to all departments and back of house functions..
Key Attributes
· At least 1 year’s previous experience working in front line retail
· Excellent listening skills
· Good verbal and written communication skills
· Ability to work as part of a team
· To maintain a smart appearance in line with our uniform policy
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Employee discount
Experience:
- retail sales: 1 year (required)
Work authorisation:
- United Kingdom (required)
Location:
- Farnham GU9 7DN (preferred)
Moda in Pelle
Concession Manager – Full Time
Concession Manager within Elphicks department store
Benefits
- Annual leave
- Employee discount
- Store discount
- Company pension
Moda In Pelle
Founded in 1975, Moda in Pelle has been crafting beautiful shoes for over 40 years. We take great pride in combining British sophistication with fine Italian quality and gorgeous leathers. We believe in creating fashionable footwear that combines affordable luxury, stunning design and complete comfort for our customers.
The Store Manager Role
Our store and concession managers are vital members of the Moda in Pelle family. You will be able to critically assess your store’s performance and know how to deliver consistently fantastic results. We are looking for someone who can manage people with warmth and efficiency, and always get the best from your team members through motivation and thoughtful management. If you are an expert organiser and a determined go-getter with a positive attitude – you’ll be a fantastic fit at Moda.
What you’ll do
- Lead and motivate your team to deliver exceptional service and provide a memorable experience to all customers.
- Recruit, train, and develop a high performing team. Measuring employee’s productivity and performance on a regular basis.
- Be a coach and mentor to your team helping them to flourish in the role and deliver the key business objectives.
- Drive sales and profitability within a team environment, exceeding company objectives, targets and KPI’s.
- Identify and maximise commercial opportunities through robust stock management and visual merchandising execution.
- Deliver exceptional visual merchandising standards across your store by implementing and maintaining company merchandising guidelines.
- Tightly manage the back of house areas to ensure speed and ease of service.
- Play a part in delivering the retail strategy in store through thorough use of all tools and initiatives.
- Effective management of payroll to maximise sales and control costs.
- Conduct accurate stock takes to maximise stock accuracy.
- Be accountable for all store compliance and procedures in line with the business requirements.
Who you are
- Track record of leading successful and driven teams.
- People focused with brilliant coaching and developing skills.
- Customer focused in your decision making.
- Strong commercial and analytical skills.
- High levels of initiative to problem solve quickly and effectively.
- The ability to work to deadlines, at pace and handle multiple priorities. Executing them seamlessly and consistently.
- Excellent communication, planning and organisational skills.
- Ability to build good relationships and provide effective feedback to key stakeholders in the business.
Benefits
- Competitive salary.
- Performance related bonus scheme.
- Stakeholder pensions.
- Generous discounts.
- Generous annual leave allowance.
- Incentives for FREE SHOES!
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Store discount
Work Location: In person
Posted 11.11.25